Support
Questions about setup, billing or team accounts? Reach us directly — we usually reply the same day.
Frequently asked questions
I can't sign in to the app. What should I do?
Check that you're using the email your shop owner registered. If the password isn't working, ask the owner to reset it, or contact us and we'll help.
How do I add a staff member?
Only the owner can do this. Open the menu and choose 'Add team member', then enter the staff member's email. They sign in with their own account and get staff-level access.
How do I change my shop name, GSTIN or invoice prefix?
Go to Settings > Business profile. These details appear on every invoice, and the invoice prefix controls invoice numbering (for example MCC-001).
What does the low-stock threshold do?
When an inventory item drops to or below its threshold, it is flagged so you can reorder. You can set a shop-wide default in Settings and override it per item.
Is my shop data safe?
Your data is stored securely in the cloud and only your signed-in team can access it. Staff accounts can't see owner-only settings.
Can I use the app on more than one device?
Yes. Sign in on any phone, tablet or computer — data stays in sync across devices.